Skip to content

the-san-fernando-valley-real-estate.com

Cleveland, Ohio clinic performs US’s first face transplant

  • Home

Cleveland, Ohio clinic performs US’s first face transplant

Thursday, December 18, 2008

A team of eight transplant surgeons in Cleveland Clinic in Ohio, USA, led by reconstructive surgeon Dr. Maria Siemionow, age 58, have successfully performed the first almost total face transplant in the US, and the fourth globally, on a woman so horribly disfigured due to trauma, that cost her an eye. Two weeks ago Dr. Siemionow, in a 23-hour marathon surgery, replaced 80 percent of her face, by transplanting or grafting bone, nerve, blood vessels, muscles and skin harvested from a female donor’s cadaver.

The Clinic surgeons, in Wednesday’s news conference, described the details of the transplant but upon request, the team did not publish her name, age and cause of injury nor the donor’s identity. The patient’s family desired the reason for her transplant to remain confidential. The Los Angeles Times reported that the patient “had no upper jaw, nose, cheeks or lower eyelids and was unable to eat, talk, smile, smell or breathe on her own.” The clinic’s dermatology and plastic surgery chair, Francis Papay, described the nine hours phase of the procedure: “We transferred the skin, all the facial muscles in the upper face and mid-face, the upper lip, all of the nose, most of the sinuses around the nose, the upper jaw including the teeth, the facial nerve.” Thereafter, another team spent three hours sewing the woman’s blood vessels to that of the donor’s face to restore blood circulation, making the graft a success.

The New York Times reported that “three partial face transplants have been performed since 2005, two in France and one in China, all using facial tissue from a dead donor with permission from their families.” “Only the forehead, upper eyelids, lower lip, lower teeth and jaw are hers, the rest of her face comes from a cadaver; she could not eat on her own or breathe without a hole in her windpipe. About 77 square inches of tissue were transplanted from the donor,” it further described the details of the medical marvel. The patient, however, must take lifetime immunosuppressive drugs, also called antirejection drugs, which do not guarantee success. The transplant team said that in case of failure, it would replace the part with a skin graft taken from her own body.

Dr. Bohdan Pomahac, a Brigham and Women’s Hospital surgeon praised the recent medical development. “There are patients who can benefit tremendously from this. It’s great that it happened,” he said.

Leading bioethicist Arthur Caplan of the University of Pennsylvania withheld judgment on the Cleveland transplant amid grave concerns on the post-operation results. “The biggest ethical problem is dealing with failure — if your face rejects. It would be a living hell. If your face is falling off and you can’t eat and you can’t breathe and you’re suffering in a terrible manner that can’t be reversed, you need to put on the table assistance in dying. There are patients who can benefit tremendously from this. It’s great that it happened,” he said.

Dr Alex Clarke, of the Royal Free Hospital had praised the Clinic for its contribution to medicine. “It is a real step forward for people who have severe disfigurement and this operation has been done by a team who have really prepared and worked towards this for a number of years. These transplants have proven that the technical difficulties can be overcome and psychologically the patients are doing well. They have all have reacted positively and have begun to do things they were not able to before. All the things people thought were barriers to this kind of operations have been overcome,” she said.

The first partial face transplant surgery on a living human was performed on Isabelle Dinoire on November 27 2005, when she was 38, by Professor Bernard Devauchelle, assisted by Professor Jean-Michel Dubernard in Amiens, France. Her Labrador dog mauled her in May 2005. A triangle of face tissue including the nose and mouth was taken from a brain-dead female donor and grafted onto the patient. Scientists elsewhere have performed scalp and ear transplants. However, the claim is the first for a mouth and nose transplant. Experts say the mouth and nose are the most difficult parts of the face to transplant.

In 2004, the same Cleveland Clinic, became the first institution to approve this surgery and test it on cadavers. In October 2006, surgeon Peter Butler at London‘s Royal Free Hospital in the UK was given permission by the NHS ethics board to carry out a full face transplant. His team will select four adult patients (children cannot be selected due to concerns over consent), with operations being carried out at six month intervals. In March 2008, the treatment of 30-year-old neurofibromatosis victim Pascal Coler of France ended after having received what his doctors call the worlds first successful full face transplant.

Ethical concerns, psychological impact, problems relating to immunosuppression and consequences of technical failure have prevented teams from performing face transplant operations in the past, even though it has been technically possible to carry out such procedures for years.

Mr Iain Hutchison, of Barts and the London Hospital, warned of several problems with face transplants, such as blood vessels in the donated tissue clotting and immunosuppressants failing or increasing the patient’s risk of cancer. He also pointed out ethical issues with the fact that the procedure requires a “beating heart donor”. The transplant is carried out while the donor is brain dead, but still alive by use of a ventilator.

According to Stephen Wigmore, chair of British Transplantation Society’s ethics committee, it is unknown to what extent facial expressions will function in the long term. He said that it is not certain whether a patient could be left worse off in the case of a face transplant failing.

Mr Michael Earley, a member of the Royal College of Surgeon‘s facial transplantation working party, commented that if successful, the transplant would be “a major breakthrough in facial reconstruction” and “a major step forward for the facially disfigured.”

In Wednesday’s conference, Siemionow said “we know that there are so many patients there in their homes where they are hiding from society because they are afraid to walk to the grocery stores, they are afraid to go the the street.” “Our patient was called names and was humiliated. We very much hope that for this very special group of patients there is a hope that someday they will be able to go comfortably from their houses and enjoy the things we take for granted,” she added.

In response to the medical breakthrough, a British medical group led by Royal Free Hospital’s lead surgeon Dr Peter Butler, said they will finish the world’s first full face transplant within a year. “We hope to make an announcement about a full-face operation in the next 12 months. This latest operation shows how facial transplantation can help a particular group of the most severely facially injured people. These are people who would otherwise live a terrible twilight life, shut away from public gaze,” he said.

  • 23 Nov, 2018
  • (0) Comments
  • By
  • Uncategorized

The Smart Way Of Choosing Your Own Dinnerware Set

Find Out More About:

  • Wolf Appliances Australia
  • Best Kitchen Design

By David H. Urmann

A Dinnerware set is one of the most important things in a table setting. Choosing the best dinnerware set entails some variables to consider.

A dinnerware set is used when serving and eating food. It comprises mainly of 4 or more pieces of the following:

—

Plates

—

Salad plates

—

Soup bowls

—

Cereal bowls

—

Bread plates

—

Butter plates

—

Cups

—

Saucers

Some dinnerware sets include extra accessories like platters, pepper and salt shakers, creamers and napkin rings, etc. Here are some variable things to consider in buying good dinnerware sets:

Purpose

Know your purpose before buying good dinnerware sets. These sets can be for everyday usage or for special occasions. It depends mainly on your lifestyle, from vintage, casual and contemporary to formal styling.

Most middle-income families use casual dinnerware sets. This is has a casual look, having simple designs, colors or patterns. A casual dinnerware set has more functional style; it can resist chipping and it is dishwasher safe.

[youtube]http://www.youtube.com/watch?v=GGl0LMhmg7s[/youtube]

A formal dinnerware will accent the dining table of a high class society. China made with elegant design is best serve for formal gatherings and dinner parties. It is still best to choose large setting for large gatherings to accommodate guests. Most formal sets are hand washed and stored with proper care.

Moreover, festive dinnerware sets showcase a holiday dining meal that is even more inviting. An example of this is a Christmas holiday collection that comes in cheery or holy patterns.

Materials Used

Dinnerware set materials is made of any of the following:

—

Stone

—

Crystal

—

Glass

—

Porcelain

—

Plastic

—

and Ivory

The material used should last for years or even a lifetime. It should also be durable and chip resistant.

Plastic dinnerware sets are cheap, while the glass type is more expensive. Glass dinnerware has become more luxurious and classy. However, they are more prone to breakage. Consider also the cleaning material in order to avoid scratching the design.

Design, Color, Size

Dinnerware designs can be:

—

Color banded

—

Floral

—

Scroll

—

Geometric

—

Stripped patterns

—

and clear

Some sets infuse warm tones and contemporary patterns. Back-to-nature shades receive great attention such as green, orange, blue, beige and yellow. Amongst the latest style in China are the flared rims having asymmetrical edges, along with plain dishes as well as swirls, dots and lines.

Hand painted versions is matched with solid-colored plates. Most manufacturers use a lead-free paint and dyes for safety purposes. At current, most of dinnerware makers offer designs that are FDA approved.

Most dinnerware dishes come in round shapes while most oval shaped dinnerware dishes are seen in Mexican food restaurants. Different sizes are available in the market for a new look.

Use your Creativity

The choice of a design is the reflection of a person’s taste. It is a fun way to mix and match colors while being practical. An attractive dinnerware set is usually more inviting and pleasing to the eyes.

Extras

Companies nowadays offer attractive boxes. Some accompaniments such as tea kettles, napkin holders or kitchen clocks attract customers. Look for sets that have some extra pieces. This is to get the most out of your money. Many manufacturers also offer additional accessories, having no extra cost for the set.

Cost

The cost depends on the number of pieces in a set and its pattern styles. Four to six place setting ranges from $80 to $100. Dinnerware sets which cost under $50 is perfect for the family’s everyday dining.

Hand painted, glazed pottery and figural designs will costs over $150. Aside from this, bigger and popular sets include the following:

—

Noritake

—

Fiesta

—

Corelle

—

Dansk

—

Pfaltzgraff

—

and Jonathan Adler

These are even more expensive. Thus, all kinds all dinnerware sets could range from $29 to $100.

About the Author: For more information on

Glass or Plastic Dinnerware Sets

and

Dinnerware Sets For Daily Use

please visit our website.

Source:

isnare.com

Permanent Link:

isnare.com/?aid=319507&ca=Home+Management

  • 22 Nov, 2018
  • (0) Comments
  • By
  • Kitchen Home Improvement

Second weekend of protests begins in China

Saturday, April 16, 2005

Defying government warnings against further demonstrations, as many as twenty-thousand Chinese protesters turned out for a second weekend of anti-Japan demonstrations in Shanghai, Hangzhou, and Tianjin.

In Shanghai, a crowd broke many windows at the Japanese consulate, according to Kyodo News. The crowd also busted up a Japanese restaurant and set its sign on fire. The protesters then attacked a convenience store, according to the Los Angeles Times.

At the Japanese consulate, the crowd chanted “jia ru, jia ru” asking the police to “join us”. The police did not arrest the protesters, and stood by watching as the demonstration proceeded. The police permitted the protesters to throw eggs and rocks. Although the police provided at one point a sign which read “March route this way,” state-controlled media denied that the protesters had been given permission for their demonstration.

Southwest of Shanghai, in the city of Hangzhou, an estimated ten thousand protesters demonstrated against Japan, repeating recent demands for a boycott of Japanese products.

“Chinese people are angry,” student protester Michael Teng told Associated Press. “We will play along with Japan and smile nicely at them, but they have to know they have a large, angry neighbor,” Teng said.

In Beijing, Tiananmen Square was largely quiet as security tightened in anticipation of tomorrow’s visit by Japan’s foreign minister, Nobutaka Machimura. Hundreds of police are guarding both Tiananmen Square and the Japanese embassy.

The Chinese Foreign Ministry issued a statement on Friday seeking to reassure Japanese citizens and businesses operating in China.

“The Chinese government has attached great importance to the situation and has kept on urging the public to express their appeals in a calm, sane, law-abiding and orderly manner and to avoid extreme activities,” Chinese State Councilor Tang Jiaxuan said in a press release issued on Friday.

As the protests continued in China, Japan lodged a “strong protest” against China.

“We cannot but say that the security system in Shanghai is insufficient,” Machimura told reporters.

Despite the protests, Machimura announced that he is not cancelling plans to meet with China’s foreign minister Li Zhaoxing on Sunday to discuss Sino-Japanese relations.

“China has been increasing its regional economic and political influence,” Robert Broadfoot, managing director of Political & Economic Risk Consultancy Ltd. told Bloomberg from Hong Kong. “Japan doesn’t want to have its position in the region dictated by China. Japan is adopting a more assertive policy, and China is trying to block it,” Broadfoot said.

On Friday, the Japanese government warned its citizens in China to keep a low profile during the protests.

  • 22 Nov, 2018
  • (0) Comments
  • By
  • Uncategorized

Wikinews interviews Joe Schriner, Independent U.S. presidential candidate

Saturday, April 17, 2010

Journalist, counselor, painter, and US 2012 Presidential candidate Joe Schriner of Cleveland, Ohio took some time to discuss his campaign with Wikinews in an interview.

Schriner previously ran for president in 2000, 2004, and 2008, but failed to gain much traction in the races. He announced his candidacy for the 2012 race immediately following the 2008 election. Schriner refers to himself as the “Average Joe” candidate, and advocates a pro-life and pro-environmentalist platform. He has been the subject of numerous newspaper articles, and has published public policy papers exploring solutions to American issues.

Wikinews reporter William Saturn? talks with Schriner and discusses his campaign.

  • 21 Nov, 2018
  • (0) Comments
  • By
  • Uncategorized

German footballer Mesut Özil announces retirement from international football over ‘racism’

Wednesday, July 25, 2018

On Sunday, German footballer Mesut Özil announced retiring from international football via his official Twitter handle. The 29-year-old gave racism as the reason for his retirement.

Özil and his international teammate ?lkay Gündo?an, who are of Turkish origin, met the Turkish president Recep Tayyip Erdo?an in London in May. The two players took a photo with Erdo?an, after which, many Germans reportedly booed the players prior to this year’s FIFA Football World Cup in Russia. Özil said that he received hate mail and threats after meeting the Turkish president.

In his tweets, Özil said, “It is with a heavy heart and after much consideration that because of recent events I will no longer be playing for Germany at international level whilst I have this feeling of racism and disrespect. I used to wear the German shirt with such pride and excitement, but now I don’t. I feel unwanted and think that what I have achieved since my international debut in 2009 has been forgotten.”

Speaking about his meeting with the Turkish president, Özil said, “Like many people, my ancestry traces back to more than one country. Whilst I grew up in Germany, my family background has its roots firmly based in Turkey […] For me, having a picture with President Erdo?an wasn’t about politics or elections, it was about me respecting the highest office of my family’s country”. Referring to the German football association’s president, Reinhard Grindel, Özil said, “In the eyes of Grindel and his supporters, I am German when we win but I am an immigrant when we lose.”

Özil made his international debut on August 12, 2009, playing against Azerbaijan. Since then, he has featured in 92 matches for Germany, scoring 23 goals. Özil was part of 2014’s World Cup winning squad.

“He [Mesut Özil] played a key role in Germany lifting the World Cup in Brazil in 2014 and so the DFB is and always will be incredibly grateful for his outstanding performances in Germany colours” ((de))German language: ?Er hatte entscheidenden Anteil daran, dass Deutschland 2014 in Brasilien Weltmeister geworden ist. Deshalb ist und bleibt der DFB Mesut Özil für seine herausragenden Leistungen im Trikot der deutschen Nationalmannschaften sehr dankbar., the German football association Deutscher Fußball-Bund said in a statement. It also said, “The DFB regrets Mesut Özil’s decision to step down from the national team.” ((de))German language: ?Der DFB bedauert den Abschied von Mesut Özil aus der Nationalmannschaft.

Özil’s last match for Germany was against South Korea in this year’s FIFA World Cup, which ended in a 2–0 defeat for Germany, as the 2014 winners failed to qualify for the knockout phase.

  • 21 Nov, 2018
  • (0) Comments
  • By
  • Uncategorized

Viktor Schreckengost dies at 101

Sunday, January 27, 2008

Viktor Schreckengost, the father of industrial design and creator of the Jazz Bowl, an iconic piece of Jazz Age art designed for Eleanor Roosevelt during his association with Cowan Pottery died yesterday. He was 101.

Schreckengost was born on June 26, 1906 in Sebring, Ohio, United States.

Schreckengost’s peers included the far more famous designers Raymond Loewy and Norman Bel Geddes.

In 2000, the Cleveland Museum of Art curated the first ever retrospective of Schreckengost’s work. Stunning in scope, the exhibition included sculpture, pottery, dinnerware, drawings, and paintings.

  • 21 Nov, 2018
  • (0) Comments
  • By
  • Uncategorized

5-year old American girl dies after visiting the dentist

Friday, September 29, 2006

Diamond Brownridge, a 5-year old girl from Chicago, Illinois, has died after a visit to the dentist. Children’s Memorial Hospital officials say that the girl was rushed to the hospital when she never woke up after being sedated for a dental procedure. She had been in a coma, on life support, since being admitted to the hospital early in the weekend.

“She passed very peacefully and beautifully,” said the hospital in a statement that the family issued.

Ommettress Travis, the mother of the girl, was asked not to remain inside the room while dentists were operating on the girl to repair two cavities and to have at least two caps replaced. Travis says after thirty minutes she was asked to come back in and found Brownridge not breathing, in the dentist chair.

Hicham Riba, a specialist and professional in anesthesia, who was also licensed, was the dentist in charge of the procedure.

“My family and I are so sad. May God bless Diamond and her family. Every time you have a tragedy like this, you pray more. I don’t think I will ever go back to a normal life after an experience like this,” Riba said in a statement on Wednesday, September 28.

According to the family, the girl had been given at least a triple dose of medicine that sedated her. Those drugs include: nitrous oxide gas, a single dose of an “oral agent” and an IV.

A judge has ordered that all equipment and materials used during the operation be protected and examined. The girl’s medical records have also been ordered to be examined.

There is no word on whether or not any charges will be filed against Riba or any of the dentist’s staff.

  • 21 Nov, 2018
  • (0) Comments
  • By
  • Uncategorized

Asbestos victims file 6.6 billion yen class action lawsuit in Tokyo

Saturday, May 17, 2008

Construction workers and next of kin of deceased workers filed a lawsuit in Tokyo, Japan Friday seeking damages of approximately 6.6 billion yen (about US$64 million) from the government and manufacturers related to illnesses stemming from exposure to asbestos. 178 plaintiffs; including construction workers and family members filed the suit in Tokyo District Court against 46 building manufacturers and the Government of Japan.

According to the Mainichi Daily News, the class action suit is the first that has been filed in Japan related to health damages caused by asbestos exposure at construction sites. The plaintiffs hail from the Japanese prefectures of Tokyo, Saitama and Chiba.

The plaintiffs claim that the government and manufacturers knew of the dangers of asbestos inhalation but failed to take proper precautions, including ceasing to promote asbestos as a cheap fire retardant and banning production of the material.

They state that after inhaling asbestos in the workplace, 172 people have developed lung cancer or mesothelioma, and that almost half of those afflicted are now dead. Plaintiffs argue that the government and health ministry did not act quickly enough after international organizations issued warnings in 1972 that asbestos could be a carcinogen.

Plaintiffs also place blame with the Ministry of Economy, Trade and Industry for sanctioning the use of asbestos under Japanese Industrial Standards, and with the Ministry of Land, Infrastructure and Transport for approving the use of materials comprised of asbestos and other substances under Japan’s Building Standards Law.

We will do our utmost until we win the suit.

“We will do our utmost until we win the suit,” said Kazuo Miyajima, 78, who heads the group of plaintiffs. Lawyers for the plaintiffs released a statement saying: “We seek complete relief for the victims by clarifying the liability of the state and the manufacturers.”

Approximately 40 construction workers from Kanagawa Prefecture plan to file a similar lawsuit in June in Yokohama District Court.

After a 2005 revelation that residents who lived near a factory in Amagasaki, Hyogo Prefecture developed diseases related to asbestos, the government implemented a law in 2006 which provides monetary assistance to asbestos victims and relatives of deceased family members. The plaintiffs argue that the amount of financial assistance given to families and victims of asbestos-related diseases is not sufficient.

Asbestos has been used in Japan as a fire retardant, for sound absorption, and for insulation. It was mixed in concrete and water and sprayed on walls and ceilings, but the practice of spraying asbestos in this manner was banned in Japan in 1975.

  • 21 Nov, 2018
  • (0) Comments
  • By
  • Uncategorized

Put Your Trust In Experienced Couriers

Find Out More About:

  • Crossfit Equipment Brisbane
  • Buy Crossfit Equipment Australia

byAlma Abell

A courier is a professional who offers a vital service and because of the importance of the service that these professional provide, it is important that they exercise reliability and efficiency. When you find a trustworthy and experience courier, you are able to enjoy total peace of mind and you can put your trust in them when it comes to getting your package delivered on time.

However, using a courier is not simply about finding someone who will take the package from you and deliver it elsewhere. You also want to ensure that the courier offers a reliable and efficient service, offers great customer service, and will ensure the safety and security of your package whilst in transit.

[youtube]http://www.youtube.com/watch?v=aUaInS6HIGo[/youtube]

Tips on finding a reliable courier

When it comes to finding reliable Couriers Liverpool, companies and consumers will benefit hugely by finding a professional who is reliable and trustworthy. There are tips that can help to ensure you find a suitable courier, such as:

1. Experience of the courier: It is worth looking at the experience of the courier or company you are looking to use. If the company has been in business for some time, you will probably find that they have been successful in providing a reliable and high quality service, which is why they are still in business.

2. Range of services available: If you need to get a package to someone as a matter of urgency, there is little point using a courier company that offers timescales that do not prioritise on the delivery of your parcel. You should therefore look at the range of services and timescales available to ensure you can get same day or next day delivery for your urgent package.

3. Service levels: When you choose a courier, you want to avoid finding one who simply collects your parcel to deliver to its destination, but does not offer any comeback in the event of an issue. Looking at reviews of the Courier Service in Liverpool you are considering using will enable you to see what sorts of service levels to expect.

4. Security of parcels: You want to ensure that your parcels and packages are secure and safe when using a courier service. Therefore, it is worth checking to see whether the whether the couriers are CTC security cleared.

Finding a suitable courier is not as complicated or long winded as you might think as long as you know what to look for.

  • 20 Nov, 2018
  • (0) Comments
  • By
  • Fitness Equipment

Mobile operator Orange bills French doctor €160,000 for one month of Internet use

Thursday, November 19, 2009

In a third case of staggering sums billed for “unlimited” Internet access reported this week, a French emergency-room doctor from Fontainebleau beats all records with a €159,212 (US$237,417) bill. The telephone-number-sized bill covers one month’s use of an unlimited 3G dongle on Orange‘s network; the beleaguered Dr Jean Spadaro has been battling this for six months.

“To begin with I thought it was a joke”, said Spadaro, confirming a story from l’Observateur du Valenciennois; The same newspaper that revealed last week a similar case — Eric Gernez, a café owner in Petite-Forêt near to Valenciennes — who received a bill for €45,000. Christophe Aupy-Fargues, head of an insurance brokerage firm in Saint-Herblain, west of Nantes, and another unlimited 3G dongle user, confirmed to Ouest-France on Monday the blocking of payment on a bill for €39,500 demanded by Orange.

“I subscribed in November 2008 to a basic internet access by 3G dongle at €30 per month […] seeing my bills reach sums going up to €860 in April, I decided in May to subscribe to unlimited access by 3G dongle with Orange business at €50 per month. When I saw my bill for May, I couldn’t believe my eyes: €159,212, for one month’s connection, it’s impossible, especially as we don’t use it all of the time” added Spadaro, the father of two children, aged sixteen and nineteen.

On opening the envelope in June, he expected to read an amount neighbouring the cost of his subscription; but, to his horror, it was €159,212; a demand large enough to make an emergency-room doctor’s head spin.

When I saw my bill for May, I couldn’t believe my eyes: €159,212, for one month’s connection, it’s impossible

Spadaro claims France Télécom (Orange’s parent company) never explained to him that the “unlimited” package only related to the time spent surfing on the Internet — not the volume of traffic — limited to one Gigabyte per month. The package’s quota corresponds to moderate usage (reception of simple emails for example). As normal Internet users, the members of the Spadaro family surfed Facebook, YouTube, sent emails with attachments, received same, &c. That volume of traffic proved to be costly. €0.17 per Megabyte, or €170 per Gigabyte. Until the bills arrived, the Spadaro family were using the Internet, ignorant of the cost being incurred.

The doctor’s bills, not listed in detail, are €53 for February, €346 for March, €860 for April before soaring to more than €159,000 in May. Spadaro also claims, with evidence of his letters in hand, he had increased the number of protest actions and received, in response, “warnings with threats of seizure”.

Battle-weary after six months of contacting his operator, Spadaro has lost all patience. “Since June, I’ve spent hours writing emails, letters or calling Orange to ask for an explanation. I’ve been passed from call centre to call centre, from customer services to debt collection. No one at Orange was able to give me the slightest clarification. A real wall”, he said. He has never contacted a consumer association, “due to lack of time and also because I trusted the people with whom I was speaking”.

At the end of last week he stumbled upon the article on the Observateur du Valenciennois internet site concerning the case of Eric Gernez. He then also threatened Orange with the press. “The result did not tardy”, he continues. “A customer services representative and a debt collector immediately contacted me by email November 16. And immediately afterwards I received a credit for €136,529”. A first credit having already been sent to him in June, Orange now considers the dossier as “definitively resolved”.

HAVE YOUR SAY
Are mobile phone companies “mercenary” and “deceptive”?
Add or view comments

This resolution does not satisfy Jean Spadaro at all, who simply wishes that the bill be cancelled. “I have been a client with Orange for 17 years. I don’t want to attack their image, but here, enough is enough. It’s a question of principles”, he says, highlighting that “on forums, dozens of subscribers tell similar stories”. Furthermore, the two credits do not reimburse him for all of the additional fees he has incurred. “The following months, Orange tried to debit the sum from my account, causing rejection fees from my bank and unpaid fees from the operator. Around €35 each time”.

Exasperated by the whole affair, Spadaro awaits the end of his current contract with Orange in February next year. “I will cancel all of my subscriptions to Orange: 3G+ dongle, but also mobile telephone and internet”, he promises. He has been a client with the operator since 1997.

We will work with each client

Orange has promised to work with each case of overbilling. Interviewed on France 2 on Wednesday, Jean-Paul Cottet, director of the business market for France, said that the number of problems were marginal. According to him, 4,000 professionals have opted for a package with a 3G key. It is “a 24/24 but not unlimited offer. Out of these 4,000 cases, there are 1% which are a problem” he explained, listing about thirty such “absurd bills”. “We will correct that”, he promised. “We will work with each client”.

Jean-Paul Cottet pointed out that the general public offers better protection to the client. Once the authorised download limit is reached, the service quality diminishes but there is no overbilling.

Asked about the information given to clients about the conditions of billing elements not included in the package, Elizabeth Alvez, communications representative for the regional department for the North of France, said that “all the tarification information is available at points-of-sale and on orange.fr. This information is given as part of the dialogue between the client and the vendor. We are obliged to communicate the prices.” Nevertheless, one must first of all take the time to read the entire contract with the salesperson before signing.

  • 20 Nov, 2018
  • (0) Comments
  • By
  • Uncategorized

Posts pagination

1 … 136 137 138 … 200
Categories
  • Insurance (13)
  • Plastic Surgery (12)
  • Kitchen Home Improvement (9)
  • Real Estate (9)
  • Financial Services (9)
  • Earthmoving Equipment (8)
  • Dentistry (7)
  • Parking (7)
  • Financial Planning (7)
  • Air Conditioning Servicing (6)

© 2019 All Right Reserved | StartBiz WordPress Theme